No matter how great your support needs, we are confident that we can support and maintain your systems with our award-winning expert consultancy services.
Phone System Maintenance
We offer a variety of different service levels all designed with your business needs in mind. From mission critical companies that require a bespoke service plan and 24/7 support, to small offices requiring ad-hoc support from 9-5.
Zendesk Customer Portal
Zendesk is a customer portal, exclusively for M12 Solutions’ customers.Zendesk allows you to have complete visibility of all of the products and services that we support, giving you the ability to communicate issues effectively.
Zendesk allows you to have complete visibility of all of the products and services that we support, giving you the ability to communicate issues effectively.
Splicecom Maintenance
Maintaining Splicecom systems for over 13 yearsWe have our own team of dedicated, in-house engineers who have been working on installing, upgrading and maintaining SpliceCom maximiser phone systems since they were first released in 2003.
We have our own team of dedicated, in-house engineers who have been working on installing, upgrading and maintaining SpliceCom maximiser phone systems since they were first released in 2003.
Mitel Maintenance
We have our own team of dedicated, in-house engineers who are certified to install, upgrade and maintain Mitel (ShoreTel) phone systems.M12 Solutions provide three levels of Mitel phone system maintenance support depending on the amount of care you require.
M12 Solutions provide three levels of Mitel phone system maintenance support depending on the amount of care you require.
Phone System Maintenance
Our team’s experience goes back to the early 90s, looking after systems from many different brands.Working with our strategic partners, we can provide a four hour maintenance response level across the country.
Working with our strategic partners, we can provide a four hour maintenance response level across the country.
Consultancy Services
There will always be a time when your business realises the strategic need to invest in new technology.How do you ensure that your project will be mitigated from risk of failure and stand the best chance of success?
How do you ensure that your project will be mitigated from risk of failure and stand the best chance of success?
Omnichannel
Complete management of business communications with Teams, WhatsApp and Shared Inbox.
MoreVoice Systems
A business phone system is a significant investment and if chosen well, will prove to be the cornerstone of your business’ communications for many years.
MoreLines & Calls
M12 are able to offer you the best deal for you as well as serve you with great, proven support for years to come.
MoreBusiness Internet
Connectivity designed to make it easy for you to do what you need without the hassle.
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