Giganet – Not all ISPs are the same
See below for broadband facts that show how Giganet, M12’s brand for our own superfast Internet service, can provide a better alternative…
1. Broadband is a contended (shared) service even if it is a new fibre (FTTC) connection and your internet speeds will slow down when internet use in your area is busy.
Elevated traffic prioritises data and reduces the impact of congestion.
2. Standard broadband connections usually have a fix SLA of several working days.
Priority Care delivers a 7 hour fix with 24 hr cover.
3. Many broadband providers either offshore their support or provide an impenetrable website for “self-help”.
M12 Solutions offer UK support with knowledgeable IT staff answering queries.
4. The average Net Promoter Score (how positive or negative customers feel about their service) for Internet Service Providers (ISPs) is +2. The best mainstream provider is Plusnet at +37.* Satmetrix 2016
Giganet provides broadband with Elevated traffic, priority care, UK support and has a Net promoter Score of +81. 
Click here if you would like to find out more about Giganet.
